Privacy Policy | Reynolds Water Co. | MI Water Treatment Company

Customer Portal

800-572-9575

PRIVACY POLICY

REYNOLDS WATER CONDITIONING WANTS TO PROTECT YOU!
Reynolds Water understands the value of the information we collect from our customers and we take the necessary steps to ensure the safety of that information. The following is our privacy policy which states our data gathering and usage processes that apply only to order transactions and information gathered on www.reynoldswater.com. By visiting www.reynoldswater.com you are accepting our privacy policy.

WHAT INFORMATION DO WE COLLECT?
When customers order or register, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. This information is required for us to receive payment for merchandise, mail your order and contact you should we need to.

If you choose, you may browse the site anonymously. As with many e-commerce businesses, we use "cookies" to enhance your experience and gather information about visitors and visits to our web site. Please refer to the "Do we use 'cookies'?" section below for information about how we use cookies.

HOW DO WE USE YOUR INFORMATION?
Information we collect from you during registration, when purchasing product or through submitted forms may be used in the following ways:

  • For personalizing your site experience and delivering content and product offerings that interest you.
  • To assist in responding to your customer service requests.
  • To expedite processing your transactions.

HOW DO WE PROTECT CUSTOMER INFORMATION?
To ensure the safety of your personal information we employ a variety of security measures. Your personal information is stored in secured networks and only accessed by a limited number of people with special access rights, who are required to keep the information confidential. When you submit information for orders or access your personal info, it is done through a secure server. The sensitive/credit information you submit is transmitted via a Secure Socket Layer (SSL) technology and then encrypted into our databases only to be accessed for reasons and in ways stated above.

DO WE USE "COOKIES"?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if allowed) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For example, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us monitor site traffic and site interaction so that we can offer better site experiences and features in the future.

DO WE DISCLOSE THE INFORMATION WE COLLECT TO OUTSIDE PARTIES?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. This also does not include web site hosting partners and other parties who assist us in operating our web site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
CHANGES TO OUR POLICY
If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on January 1, 2020.
QUESTIONS AND FEEDBACK
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
ONLINE POLICY ONLY
This online privacy policy applies only to information collected through our web site and not to information collected offline.

SECURITY POLICY

CONDITIONS OF USE
Thank you for visiting www.reynoldswater.com. By browsing our site you are agreeing to the following conditions for using the site. Please read the conditions carefully.
PRIVACY
Please review our Privacy Policy to understand our practices.
ELECTRONIC COMMUNICATIONS
By visiting www.reynoldswater.com or sending e-mails, you are communicating with us electronically from which we will communicate electronically. You agree to receive such communications from us electronically. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
COPYRIGHTS
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Reynolds Water conditioning Co or its content suppliers and protected by United States and international copyright laws. The organization of all content on this site is the exclusive property of Reynolds Water Conditioning Co and protected by U.S. and international copyright laws. All software used on this site is the property of Reynolds Water Conditioning Co or its software suppliers and protected by United States and international copyright laws.
TRADEMARKS
SoftStream, PureStream, ClearStream and NanoStream and other Reynoldswater.com graphics, logos, and service names are trademarks or registered trademarks of Reynolds Water Conditioning Co in the U.S. and/or other countries. All other trademarks not owned by Reynolds Water Conditioning Co that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Reynolds Water Conditioning Co.
DISCLAIMER OF WARRANTIES
EXCEPT AS EXPRESSLY STATED HEREIN, WE MAKE NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS SOLD ON OUR SITE. EXCEPT AS EXPRESSLY STATED HEREIN, WE EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS SOLD ON OUR SITE, INCLUDING BUT NOT LIMITED TO, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THAT YOU AGREE THAT IN NO EVENT SHALL REYNOLDS WATER CONDITIONING CO, ITS DIRECTORS, OFFICERS, EMPLOYEES OR OTHER REPRESENTATIVES BE LIABLE FOR SPECIAL, INDIRECT, CONSEQUENTIAL, OR PUNITIVE DAMAGES RELATED TO PRODUCTS SOLD.