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Below is a common list of problems that will create hard water:

  • The bypass valve is open.
  • A leaking toilet or sink will waste many gallons of water that a demand unit water meter will not count.
  • Salt bridged, break with broom handle.
  • Very low water pressure.
  • Valve drain hose too small or raised higher than 8 feet above floor level.
  • Iron or sediment fouled resin.
  • Demand unit programmed to wrong model code or hardness setting.
  • Hot water used during regeneration time.
  • Unit is in vacation setting.
  • Too few regenerations are programmed on a solid state or mechanical unit.
  • The fuse or circuit breaker has blown.
  • The transformer is plugged into a switched outlet or basement light.
  • The unit is plumbed in backwards.
  • Water hardness is changing.
  • The unit is losing resin, or resin is breaking down from too much chlorine contact over time.
  • The Softener sized too small for application.
  • Soft water plumbed to outside sill cocks.
  • Water hardness is too high for the model size.
  • No salt in the unit.
  • Leak by riser pipe o-ring.

If you continue to have water softener issues in your home or business, give the professionals at Reynolds Water Company a call. We service a wide variety of water softener models, and we’ll get your unit back in order so you can enjoy great-tasting, quality water!

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